Terms and Conditions
The Tea Atelier reserves the right to make the adjustment to information or pricing at any time. We reserve the right to update, change or replace any part of these terms and Conditions; most current version can be reviewed at any time on this page.
PAYMENT
Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age. All product prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavour to ensure that our price list is current. We strive to ensure that our products are described as accurately as possible on our website, however, we do not warrant the right to correct any error or omission. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour not that any given image will reflect or portray the full design or options relating to that product. Postage is an additional charge, calculated at the time of purchase unless a complementary option has been taken. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details.
We The Tea Atelier accept payment through Credit Card and Debit Cards (Visa, MasterCard, American Express). All direct payment adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council.
SHIPPING AND HANDLING
The Tea Atelier does ensure orders are dispatched within two to three working days after receipt of an order but does not guarantee it if there are circumstances beyond their control.
Workshops
The Tea Atelier do not cater to allergies, silent companion/s, babies and children under 10 years old. If any special requirement please email info@theteaatelier.com.au before booking any of the workshops listed on our website. Cancellation is not allowed, one re-scheduled might be considered upon availability.
Australia
Standard Post $7.90
International
International Shipping usually takes 3-10 (three to ten) working days for standard shipping and shipping rates are calculated at checkout depending on your location and order size. Please note-shipping options at checkout. You may be subjected to import duties and taxes that are levied once the merchandise reaches your country which is payable by you. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country, so you should contact your local customs office for further information.
RETURNS
At The Tea Atelier, we take great care to ensure that your order is received in perfect condition. We undertake to reimburse you for any product delivered to you that is faulty or is in damaged conditions. If any accidents occur during shipping, we'll exchange this faulty/damaged product. If you wish to return a faulty or damaged product, you must notify us through our info@TheTeaAtelier.com.au email to return of such goods. Original receipt and the written note advising us of the faulty/damage must be accompanied by all returns. Upon receipt of the product, we will send you’re a replacement.
COPYRIGHT
Except as permitted under the Copyright Act, you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website, nor of the information and/or products which they provide. All trademarks, brands and logos which are used on this website are either owned by us or we have the licence to use them.
PRIVACY POLICY
At The Tea Atelier, we value our customer's privacy. Any information we collect in relation to you is kept strictly secured. We do not pass on or sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with the newsletter (if applicable) and to personalise your shopping experience with us. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with credit card information, the information is encrypted (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow accepted industry standards. This terms and conditions are to be governed by and construed in accordance with the laws of NSW and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in NSW and you agree to submit to the jurisdiction of those Courts.
For more information and further enquiries: contact us at. info@TheTeaAtelier.com.au
PAYMENT
Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age. All product prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavour to ensure that our price list is current. We strive to ensure that our products are described as accurately as possible on our website, however, we do not warrant the right to correct any error or omission. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour not that any given image will reflect or portray the full design or options relating to that product. Postage is an additional charge, calculated at the time of purchase unless a complementary option has been taken. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details.
We The Tea Atelier accept payment through Credit Card and Debit Cards (Visa, MasterCard, American Express). All direct payment adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council.
SHIPPING AND HANDLING
The Tea Atelier does ensure orders are dispatched within two to three working days after receipt of an order but does not guarantee it if there are circumstances beyond their control.
Workshops
The Tea Atelier do not cater to allergies, silent companion/s, babies and children under 10 years old. If any special requirement please email info@theteaatelier.com.au before booking any of the workshops listed on our website. Cancellation is not allowed, one re-scheduled might be considered upon availability.
Australia
Standard Post $7.90
International
International Shipping usually takes 3-10 (three to ten) working days for standard shipping and shipping rates are calculated at checkout depending on your location and order size. Please note-shipping options at checkout. You may be subjected to import duties and taxes that are levied once the merchandise reaches your country which is payable by you. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country, so you should contact your local customs office for further information.
RETURNS
At The Tea Atelier, we take great care to ensure that your order is received in perfect condition. We undertake to reimburse you for any product delivered to you that is faulty or is in damaged conditions. If any accidents occur during shipping, we'll exchange this faulty/damaged product. If you wish to return a faulty or damaged product, you must notify us through our info@TheTeaAtelier.com.au email to return of such goods. Original receipt and the written note advising us of the faulty/damage must be accompanied by all returns. Upon receipt of the product, we will send you’re a replacement.
COPYRIGHT
Except as permitted under the Copyright Act, you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website, nor of the information and/or products which they provide. All trademarks, brands and logos which are used on this website are either owned by us or we have the licence to use them.
PRIVACY POLICY
At The Tea Atelier, we value our customer's privacy. Any information we collect in relation to you is kept strictly secured. We do not pass on or sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with the newsletter (if applicable) and to personalise your shopping experience with us. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with credit card information, the information is encrypted (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow accepted industry standards. This terms and conditions are to be governed by and construed in accordance with the laws of NSW and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in NSW and you agree to submit to the jurisdiction of those Courts.
For more information and further enquiries: contact us at. info@TheTeaAtelier.com.au